iMac Status..................

Dear Jamie,

Thank you for contacting AppleCare.

I have located the package(s) you returned and placed an order for your
replacement product. I will forward tracking information to you as it
becomes available.

If you have any questions regarding this process, please call me at
512-xxx-xxxx. If I am unable to answer, please leave a message. I will call
you back within one business day to answer your questions. Please reference
your Case ID (*********) at the beginning of your message.

Sincerely,
XXXXXXX
XXXX
XXXXXXXXXXX
512-XXX-XXXX